Terms & Conditions

Terms & Conditions

These Terms & Conditions govern your access to and use of the ZTS website and your purchase of products from ZTS.

By using this website or placing an order, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.

Nothing in these Terms excludes or limits any right that cannot legally be excluded or limited under applicable law.

1. About ZTS

ZTS is an Egyptian clothing brand offering products through the ZTS online store.

References to "ZTS," "we," "us," or "our" in these Terms refer to the operator of the ZTS online store.

References to "you" or "customer" refer to anyone accessing the website or placing an order.

2. Using the Website

You may use the ZTS website only for lawful purposes.

You must not:

• Use the website fraudulently or unlawfully
• Attempt to gain unauthorized access to the website, its systems, or another user's account
• Interfere with the operation, security, or availability of the website
• Introduce malicious code or harmful material
• Use automated methods to misuse, scrape, overload, or disrupt the website
• Misrepresent your identity or provide deliberately false order information

We may restrict access to the website where reasonably necessary to protect ZTS, our customers, or our systems.

3. Product Information

We make reasonable efforts to present product descriptions, images, colours, sizes, materials, and other information accurately.

However:

• Colours may appear slightly different depending on your screen, device settings, photography, and lighting
• Product measurements may have reasonable manufacturing tolerances
• Product packaging or minor presentation details may change
• Availability may change without notice

Please review the product information and available size guidance before ordering.

4. Product Availability

Products are subject to availability.

Adding a product to your cart does not reserve it.

If a product becomes unavailable after you place an order, we may contact you to arrange an appropriate solution, including cancellation and any applicable refund where required.

5. Orders

When you place an order, you are responsible for providing accurate and complete information, including your:

• Name
• Phone number
• Delivery address
• Selected products
• Selected sizes and other product options

Submitting an order does not by itself guarantee that the order will be accepted or fulfilled.

We may refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable
• Order or customer information is materially incomplete or incorrect
• There is an obvious pricing or technical error
• Payment cannot be completed or verified where applicable
• We reasonably suspect fraud, abuse, or unlawful activity

Where an order is cancelled after a payment has been collected, any required refund will be handled in accordance with the applicable payment method and law.

6. Prices

Prices displayed on the website are shown in the currency presented on the store.

We may update prices from time to time.

The price applicable to your order is the price presented during checkout, subject to correction of obvious errors and applicable law.

Any delivery fee or other applicable charge will be shown during checkout before you submit the order where applicable.

7. Payment

Available payment methods are displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may involve third-party payment service providers. Their own terms and privacy practices may apply to their services.

8. Shipping & Delivery

Our estimated delivery time and delivery procedures are described in our Shipping & Delivery policy.

You are responsible for providing accurate delivery and contact information and for being reasonably available to receive the order.

Delivery times are estimates and may be affected by factors outside our reasonable control.

9. Inspection, Returns & Exchanges

Our standard return and exchange procedure is described in our Exchange & Return Policy.

Customers may inspect an order while the courier is present.

Our store policy does not override any mandatory consumer right or remedy provided by applicable law.

10. Promotions & Discount Codes

Promotions and discount codes may be subject to additional conditions, including:

• Validity periods
• Product exclusions
• Minimum order values
• Usage limits
• Customer eligibility
• Restrictions on combining multiple offers

Unless stated otherwise, promotions cannot be exchanged for cash.

We may refuse or cancel the use of a promotion where it has been obtained or used through fraud, abuse, manipulation, or a technical error.

11. Accounts

If the website allows you to create an account, you are responsible for keeping your login credentials confidential and for activity carried out through your account.

Please notify us if you believe your account has been accessed without authorization.

We may suspend or restrict an account where reasonably necessary for security, fraud prevention, legal compliance, or serious misuse of the service.

12. Intellectual Property

The ZTS name, branding, logos, website design, text, graphics, product photography, images, and other content are owned by or licensed to ZTS unless stated otherwise.

You may use the website for your own personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from protected ZTS content without permission, except where allowed by law.

13. Third-Party Services & Links

The website may use or link to third-party services, including payment, delivery, analytics, hosting, social media, or other technical services.

ZTS does not control third-party websites and is not responsible for their independent content, availability, terms, or privacy practices.

14. Website Availability

We aim to keep the website available and functioning correctly, but uninterrupted or error-free availability cannot be guaranteed.

We may temporarily suspend or modify parts of the website for maintenance, security, technical changes, or other operational reasons.

15. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the maximum extent permitted by applicable law, ZTS will not be liable for indirect or consequential losses arising from use of the website where such losses were not reasonably foreseeable.

You remain entitled to any mandatory protections and remedies provided by applicable law.

16. Privacy & Cookies

Our handling of personal data is described in our Privacy Policy.

The website uses cookies and analytics technologies that load automatically. The Privacy Policy describes what they are used for.

17. Changes to These Terms

We may update these Terms & Conditions when our website, services, business practices, or legal obligations change.

The latest version will be published on this page with an updated revision date.

Changes will apply from the date they are published unless a different effective date is stated.

18. Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt, subject to any mandatory consumer rights or jurisdiction rules that apply.

19. Contact

If you have a question about these Terms & Conditions or an order, contact ZTS through the contact methods provided on the website.